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Strany 1 - Digital Mailing System

Operator GuideUS English VersionDM1000DM Series™Digital Mailing System

Strany 3

6 • Adding Postage6-2 SV60951 Rev. BPostage By Phone® Meter Payment SystemPostage By Phone® Meter Payment System is a Pitney Bowes service that you us

Strany 4 - FCC Compliance

DM1000™ Digital Mailing System Operating GuideSV60951 Rev. B 6-3Connection AlternativesYour mailing system connects to the Pitney Bowes using one of f

Strany 5 - FCC Compliance of Modem

6 • Adding Postage6-4 SV60951 Rev. BManaging Your Postage FundsRefer to the appropriate section listed here for checking funds and account balances an

Strany 6

DM1000™ Digital Mailing System Operating GuideSV60951 Rev. B 6-5Connecting Your Postage Meter to an Analog Phone LineWhich connector do I use?Internal

Strany 7 - Table of Contents

6 • Adding Postage6-6 SV60951 Rev. B7. Add or check your postage funds as described in Checking Your Postage By Phone® Meter Payment System Account B

Strany 8

DM1000™ Digital Mailing System Operating GuideSV60951 Rev. B 6-7Adding PostageTo add postage from your Postage By Phone® System account to your postag

Strany 9

6 • Adding Postage6-8 SV60951 Rev. BRecommended Funds ValuesWhen the Postage Pass - Automated Postage Refill capability is enabled, your mailing syste

Strany 10

7 • Standard AccountingSV60951 Rev. BNavigating Hints... 7-2Overview o

Strany 11 - 1 • Read This First

7 • Standard Accounting7-2 SV60951 Rev. BNavigating Hints• You can access all of the accounting features by pressing the Accounts key on the IntelliLi

Strany 12 - Information

DM1000™ Digital Mailing System Operating GuideSV60951 Rev. B 7-3Overview of AccountingThe information in this chapter describes how to set up the stan

Strany 13 - What You Need

1 • Read This FirstSV60951 Rev. BWhat’s in this Guide ... 1-2Other Informat

Strany 14

7 • Standard Accounting7-4 SV60951 Rev. BBefore Using the Setup Procedures1. If your system has a supervisor password set up, you must enter that pass

Strany 15 - U7PS Power

DM1000™ Digital Mailing System Operating GuideSV60951 Rev. B 7-5least four characters. (You need to enable password protection before you can protect

Strany 16

7 • Standard Accounting7-6 SV60951 Rev. BEditing AccountsYou can change the name of an account, make the account inactive (or active), add a password

Strany 17 - SV60951 Rev. B

DM1000™ Digital Mailing System Operating GuideSV60951 Rev. B 7-7Turning Standard Accounting On or OffTo turn the standard accounting package provided

Strany 18 - Benefits

7 • Standard Accounting7-8 SV60951 Rev. BResetting (Clearing) all AccountsWhen you reset or clear your accounts, you completely remove all of the data

Strany 19 - Mail Machine Interface

DM1000™ Digital Mailing System Operating GuideSV60951 Rev. B 7-9Transferring FundsTo transfer funds: 1. Press the Accounts key.2. Press the right arro

Strany 20 - Business Manager

7 • Standard Accounting7-10 SV60951 Rev. BSelecting an Accounting TypeTo select and accounting type, or to disable the accounting feature on your mail

Strany 21 - Parts of the

DM1000™ Digital Mailing System Operating GuideSV60951 Rev. B 7-11Your mailing machine has 25 standard accounts. You have the option to increase your a

Strany 22 - 2 - 6 SV60951 Rev. B

7 • Standard Accounting7-12 SV60951 Rev. BThis type of account structure allows you to view accounts and create reports that show total charges for th

Strany 23 - Interior

8 • ReportsSV60951 Rev. BIntroduction ... 8-2Viewing a Report..

Strany 24

1 • Read This First1 - 2 SV60951 Rev. BWhat’s in this GuideChapter 1 - Read this First contains important information about USPS requirements and equi

Strany 25 - Control Center

8 • Reports8-2 SV60951 Rev. BIntroduction Creating a report is quick and easy on your mailing system. With the capa-bility to print out reports on rol

Strany 26 - 2 - 10 SV60951 Rev. B

DM1000™ Digital Mailing System Operating GuideSV60951 Rev. B 8-3Single Account ReportThe Single Account Report gives the total pieces of mail and the

Strany 27 - SV60951 Rev. B 2 - 11

8 • Reports8-4 SV60951 Rev. BMulti-Account Summary ReportInternal Printer VersionThe Multi-Account Summary supplies the total pieces and postage for a

Strany 28

DM1000™ Digital Mailing System Operating GuideSV60951 Rev. B 8-5External Printer VersionThis version of the Multi-Account Summary can only be printed

Strany 29 - 3 • Mail in a Minute

8 • Reports8-6 SV60951 Rev. BLast Five Refills ReportThe Last Five Refills Report lists the last five refills for any enabled account and prints the i

Strany 30 - Preparing Your

DM1000™ Digital Mailing System Operating GuideSV60951 Rev. B 8-7USPS Confirmation Services Report (System Printer Required)The Confirmation Services R

Strany 31 - Running the

8 • Reports8-8 SV60951 Rev. BAccount List Report (External Printer Required)The Account List Report lists the names and numbers of all accounts that a

Strany 32 - Postage Tapes

DM1000™ Digital Mailing System Operating GuideSV60951 Rev. B 8-9System Set Up ReportThe System Setup Report is an extensive report that gives you comp

Strany 33 - 4 • Running Mail

8 • Reports8-10 SV60951 Rev. BError Report This feature may be offered as a standard or optional feature and is not available on all Pitney Bowes solu

Strany 34

DM1000™ Digital Mailing System Operating GuideSV60951 Rev. B 8-11Job Report This feature may be offered as a standard or optional feature and is not a

Strany 35 - Running Mail

DM1000™ Digital Mailing System Operating GuideSV60951 Rev. B 1- 3What You Need to KnowSince your postage meter (Postal Security Device) is licensed by

Strany 36 - Determining

8 • Reports8-12 SV60951 Rev. BData Capture Report (Non-US Use Only)The Data Capture Short Report provides information on the data that is transferred

Strany 37 - Chart D - Permit Mail

DM1000™ Digital Mailing System Operating GuideSV60951 Rev. B 8-13Installed/Pending Rates ReportThis report displays only on the screen. Use the up and

Strany 38 - About Running

8 • Reports8-14 SV60951 Rev. BThis page intentionally left blank.

Strany 39

9 • Maintaining and UpdatingSV60951 Rev. BItems to Keep On Hand...9-2Cleaning the

Strany 40 - Tips on Feeding

9 • Maintaining and Updating 9 - 2 SV60951 Rev. BItems to Keep On HandThe following is a list of items you should keep on hand:• Ink Cartridge• Tape R

Strany 41 - About Printing

DM1000™ Digital Mailing System Operating GuideSV60951 Rev. B 9 - 3Tape MaintenanceTape maintenance consists of installing a new tape roll. The digita

Strany 42 - Mode and

9 • Maintaining and Updating 9 - 4 SV60951 Rev. BE-Z Seal® Sealing SolutionMaintenanceYour mailing system displays a message telling you when your

Strany 43 - On-The-Way®

DM1000™ Digital Mailing System Operating GuideSV60951 Rev. B 9 - 5Cleaning the Moistener Brush1. Move the tape lever to the up position.2. Move the br

Strany 44 - Weighing

9 • Maintaining and Updating 9 - 6 SV60951 Rev. BCleaning the Printhead NozzlesIf you notice the meter stamp is not printing completely and there are

Strany 45 - SV60951 Rev. B 4-13

DM1000™ Digital Mailing System Operating GuideSV60951 Rev. B 9 - 7Replacing the Ink Cartridge“Low Ink - Order Ink” appears on the IntelliLink® Control

Strany 46 - Seal Menu

1 • Read This First1 - 4 SV60951 Rev. B• When lifting covers, wait for all parts to stop moving before placing hands near feeder path or printer.• Do

Strany 47 - Stamping

9 • Maintaining and Updating 9 - 8 SV60951 Rev. B2. Push the tab on the front of the cartridge lid. Lift the lid up and push toward the back of the ma

Strany 48 - Deselecting

DM1000™ Digital Mailing System Operating GuideSV60951 Rev. B 9 - 9Changing the PrintheadIf you have cleaned the printer nozzle and changed the print c

Strany 49 - Deselecting an

9 • Maintaining and Updating 9 - 10 SV60951 Rev. BThis exposes the print-head cover. 6. Grasp the printhead cover and pull as shown here.7. Grasp the

Strany 50 - Codes and Zones

DM1000™ Digital Mailing System Operating GuideSV60951 Rev. B 9 - 11Changing the Wiper Blade AssemblyWhen you change the printhead, you must also repla

Strany 51 - Smart Class™

9 • Maintaining and Updating 9 - 12 SV60951 Rev. B7. Slide the assembly to the left and lift it out.8. Remove the new wiper blade assembly from the pa

Strany 52

10 • TroubleshootingSV60951 Rev. BHow to Troubleshoot your Mailing System... 10-2Width Sensor Warnings...

Strany 53 - SV60951 Rev. B 4-21

10 • Troubleshooting10-2 SV60951 Rev. BHow to Troubleshoot your Mailing SystemThis chapter contains a list of problems you may encounter while using y

Strany 54 - Services

DM1000™ Digital Mailing System Operating GuideSV60951 Rev. B 10-3Ink Waste Tray Full WarningThe Ink Waste Tray Full Warning appears when you power up

Strany 55 - Printing Postage

10 • Troubleshooting10-4 SV60951 Rev. Bappears, and you have not already done so, contact your customer service representative to schedule replacement

Strany 56 - Services After

DM1000™ Digital Mailing System Operating GuideSV60951 Rev. B 10-5Envelope(s) not seal-ing properlyEnvelope flap dimensions are not within the accept-a

Strany 57 - IMPORTANT: Perfo

DM1000™ Digital Mailing System Operating GuideSV60951 Rev. B 1- 5• Do not connect your postage meter (Postal Security Device) to a digital phone line.

Strany 58

10 • Troubleshooting10-6 SV60951 Rev. BEnvelope Feeding ProblemsDescription Possible Causes SolutionMore than one enve-lope is feeding.Too many envelo

Strany 59 - SV60951 Rev. B 4-27

DM1000™ Digital Mailing System Operating GuideSV60951 Rev. B 10-7Mail is not feeding into the system cor-rectly.Light mail/postcard knob is not at the

Strany 60

10 • Troubleshooting10-8 SV60951 Rev. BEnvelope(s) getting jammed• Envelopes dimensions are outside the acceptable range (piece of mail is too thick,

Strany 61 - SV60951 Rev. B 4-29

DM1000™ Digital Mailing System Operating GuideSV60951 Rev. B 10-9Envelope(s) getting jammed (continued)• Envelopes dimensions are outside the acceptab

Strany 62 - Number (ERR)

10 • Troubleshooting10-10 SV60951 Rev. BTape Feeding ProblemsDescription Possible Causes SolutionTape jamming in the cutter.Tape pieces or paper slive

Strany 63 - SV60951 Rev. B 4-31

DM1000™ Digital Mailing System Operating GuideSV60951 Rev. B 10-11Tape does not remove easily.Tape is sticking to dried glue on moistening brush.Remov

Strany 64 - Receipt (ERR)

10 • Troubleshooting10-12 SV60951 Rev. BGummed tape is not wet. (continued)Brush not out far enough to reach tape. 1. Move the tape lever to the up po

Strany 65 - Changing

DM1000™ Digital Mailing System Operating GuideSV60951 Rev. B 10-13Adhesive tape gets wet.Wet/dry lever set into wet position. Set wet/dry lever down t

Strany 66 - Clearing the

10 • Troubleshooting10-14 SV60951 Rev. BIntelliLink® Control Center ProblemsDescription Possible Causes SolutionIntelliLink® Control Center does not r

Strany 67 - 5 • Mailing System Setup

DM1000™ Digital Mailing System Operating GuideSV60951 Rev. B 10-15Wrong ad or inscrip-tion, yet appears in menu list.Mailing system is reset to factor

Strany 68

1 • Read This First1 - 6 SV60951 Rev. B• Be certain the area in front of the wall receptacle into which the machine is plugged is free from obstructio

Strany 69

10 • Troubleshooting10-16 SV60951 Rev. BPrinting ProblemsDescription Possible Causes SolutionNo postage is print-ing.The Postage Mode is set to Seal O

Strany 70

DM1000™ Digital Mailing System Operating GuideSV60951 Rev. B 10-17Meter imprint is streaked or incomplete; poor print quality:The printer nozzle requi

Strany 71 - Date and

10 • Troubleshooting10-18 SV60951 Rev. BPostage Refill ProblemsDescription Possible Causes SolutionRefill operation fails when IntelliLink® Control Ce

Strany 72 - Lock Code

DM1000™ Digital Mailing System Operating GuideSV60951 Rev. B 10-19Getting Help There may be times when you need help to solve a problem, or you may wa

Strany 73 - Setting Up

10 • Troubleshooting10-20 SV60951 Rev. B

Strany 74

11 • Supplies and OptionsSV60951 Rev. BOrdering Supplies... 11-2Ordering a

Strany 75 - SV60951 Rev. B 5-9

11 • Supplies and Options 11 - 2 SV60951 Rev. BOrdering SuppliesYou can order supplies through the Pitney Bowes Supply Line™, or you can order from th

Strany 76 - Confirm Svc

DM1000™ Digital Mailing System Operating GuideSV60951 Rev. B 11 - 3USPS Confirmation Services LabelsDelivery Confirmation Labels: 639-6Signature Confi

Strany 77 - Smart Classes

11 • Supplies and Options 11 - 4 SV60951 Rev. BThis page is intentionally left blank.

Strany 78

12 • SpecificationsSV60951 Rev. BEquipment Specifications...12-2Accounting Feature

Strany 79 - Weight Class/+Fees

2 • Meet the DM1000™ Digital Mailing SystemSV60951 Rev. BIntroducing the DM Series™ Mailing System...2-2Features a

Strany 80 - Envelope

12 • Specifications12-2 SV60951 Rev. BEquipment SpecificationsDimensions.Power and ComplianceOperating ConditionsCapacities and FeaturesLength withou

Strany 81 - SV60951 Rev. B 5-15

DM1000™ Digital Mailing System Operating GuideSV60951 Rev. B 12-3Optimum Performance (Throughput)* Model numbers are on labels located under the main

Strany 82

12 • Specifications12-4 SV60951 Rev. BAccounting FeaturesMailing MaterialsStandard Accounting • Up to 25 accounts standard• 100 or 300 accounts option

Strany 83 - SV60951 Rev. B 5-17

DM1000™ Digital Mailing System Operating GuideSV60951 Rev. B 12-53 7/8 in. (98.4mm)1 in. (25.4 mm)MaximumMinimum15 in. (381 mm)13 in. (330 mm)3.5 in.

Strany 84

12 • Specifications12-6 SV60951 Rev. BThis page intentionally left blank.

Strany 85 - Configuring

A • GlossarySV60951 Rev. BGlossary

Strany 86

A • Glossary A - 2 SV60951 Rev. BAccounting A feature of the mailing system that allows you to charge postage to individ-ual accounts.AccuTrac™ Mail A

Strany 87 - Defining

DM1000™ Digital Mailing System Operating GuideSV60951 Rev. B A - 3Communications Port Place to connect an optional Pitney Bowes scale, printer, or a P

Strany 88 - Preset Values

A • Glossary A - 4 SV60951 Rev. BInk Cartridge Cartridge containing the ink used to produce the meter stamp.Inscription An optional message, such as “

Strany 89 - Date in a Custom

DM1000™ Digital Mailing System Operating GuideSV60951 Rev. B A - 5Postal Security Device (PSD)The PSD contains the funds and performs all of the calcu

Strany 90 - Deleting Presets

2 • Meet the DM1000™ Digital Mailing System 2 - 2 SV60951 Rev. BIntroducing the DM Series™ Mailing SystemThe DM Series™ Digital Mailing System is an e

Strany 91 - Creating

A • Glossary A - 6 SV60951 Rev. BSignature Confirmation may be combined with special services. To get the latest fees, go to www.usps.com and search f

Strany 92

Index AAC adapterconnector location 6-5Accessoriesdescription 2-4ordering 2-4, 11-2Accountingset up mode 7-2turning off accounting 7-10Accountsaccessi

Strany 93 - SV60951 Rev. B 5-27

Indexsetting the high value warning 5-18setting the low value warning 5-18tranferring account funds 7-9Funds keyadding postage 6-7check Postage By Pho

Strany 94

Index Ordering supplies 11-2ink cartridges 11-2tape 11-2PPasswordprotecting mail operations 5-6setting up supervisor 5-6turning on/off for accounts 7-

Strany 95 - Barcode

IndexTTapeinstalling 9-3lever, wet/dry 2-5ordering 11-2roll 2-7specifications 12-4Thickness adjustment knoblocation 2-7Time and Date Stamping Mode 4-1

Strany 97 - Prefixes

1 Elmcroft Road Stamford, Connecticut 06926-0700 www.pb.com *sv60951revb*PB Form SV60951 Rev. B 4/09© 2009 Pitney Bowes Inc.All Rights ReservedFor S

Strany 98 - Auto-Enter

DM1000™ Digital Mailing System Operating GuideSV60951 Rev. B 2 - 3Variety of Communications OptionsYour DM Series™ Digital Mailing System comes with c

Strany 100 - 6 • Adding Postage

2 • Meet the DM1000™ Digital Mailing System 2 - 4 SV60951 Rev. BAccounting and ReportingINVIEW™ AccountingINVIEW™ Accounting and reporting allows you

Strany 101 - Requirements

DM1000™ Digital Mailing System Operating GuideSV60951 Rev. B 2 - 5Parts of the Mailing SystemThis section describes the parts of your DM1000™ mailing

Strany 102 - USB Ports

2 • Meet the DM1000™ Digital Mailing System 2 - 6 SV60951 Rev. BThe Digital Mailing System Exterior 12see inset3345678

Strany 103

DM1000™ Digital Mailing System Operating GuideSV60951 Rev. B 2 - 7Mailing System InteriorRfer to the diagram for the location of each component.Roll t

Strany 104

2 • Meet the DM1000™ Digital Mailing System 2 - 8 SV60951 Rev. BThe Digital Mailing System Interior124678(see inset)53USB Ports (USB network adapter c

Strany 105 - SV60951 Rev. B 6-7

DM1000™ Digital Mailing System Operating GuideSV60951 Rev. B 2 - 9The IntelliLink® Control CenterThis section describes all of the function keys on th

Strany 106

2 • Meet the DM1000™ Digital Mailing System 2 - 10 SV60951 Rev. BStart Key - Begins processing mail with the options you have selected.Tape Key - Allo

Strany 107 - 7 • Standard Accounting

DM1000™ Digital Mailing System Operating GuideSV60951 Rev. B 2 - 11The Main ScreenThe content of the main screen depends upon the current mode of the

Strany 108 - Navigating

2 • Meet the DM1000™ Digital Mailing System 2 - 12 SV60951 Rev. BConnectors on the Back of the IntelliLink® Control Center• Internal Analog Phone Line

Strany 109 - Procedures

3 • Mail in a MinuteSV60951 Rev. BMail in a Minute... 3-2Preparing Yo

Strany 110

SV60951 Rev. B ©2009 Pitney Bowes Inc.All rights reserved. This book may not be reproduced in whole or in part in any fashion or stored in a retrieval

Strany 111 - Messages

3 • Mail in a Minute3-2 SV60951 Rev. BMail in a Minute This chapter explains how to use the “Key In Postage” mode. It’s the quick-est and easiest way

Strany 112

DM1000™ Digital Mailing System Operating GuideSV60951 Rev. B 3-35. Use the thickness adjustment knob to adjust for envelope thickness. • For thicker p

Strany 113 - SV60951 Rev. B 7-7

3 • Mail in a Minute3-4 SV60951 Rev. B Printing Postage TapesPrint postage tapes for:• Packages• Onion skin/airmail type envelopes• Tyvek® envelopes•

Strany 114

4 • Running MailSV60951 Rev. BNavigating Hints... 4-2Applying Postage

Strany 115 - Transferring

4 • Running Mail4-2 SV60951 Rev. BNavigating Hints• The maximum number of options displayed is 5. To view more options, press the down arrow key. • Yo

Strany 116

DM1000™ Digital Mailing System Operating GuideSV60951 Rev. B 4-3Applying Postage and Running MailTo apply postage and run mail on the DM1000™ mailing

Strany 117 - Hierarchy

4 • Running Mail4-4 SV60951 Rev. BDetermining the Correct Postage ModeFeeding Mail or Printing Tape?1. If your mail requires no application of postage

Strany 118

DM1000™ Digital Mailing System Operating GuideSV60951 Rev. B 4-5Chart B - Postage Tape ModeIf: Then use this mode:You know the amount of postage neede

Strany 119 - 8 • Reports

4 • Running Mail4-6 SV60951 Rev. BPreparing Your MailIf you intend to run pieces of mail through your system, read About Run-ning Mail below. If you a

Strany 120 - Printing a

DM1000™ Digital Mailing System Operating GuideSV60951 Rev. B 4-74. Use the thickness adjustment knob to adjust for envelope thickness. • For thicker p

Strany 121 - Single Account

Alerting MessagesVarious messages are used throughout this guide to alert you to potentially hazardous or error caus-ing conditions. These messages ar

Strany 122 - Summary

4 • Running Mail4-8 SV60951 Rev. BTips on Feeding Mail• Presealed Envelopes: If you are using presealed envelopes, make sure you press the Seal key o

Strany 123 - External Printer

DM1000™ Digital Mailing System Operating GuideSV60951 Rev. B 4-9About Printing Postage TapesPrint postage tapes for:• Packages• Onion skin/airmail typ

Strany 124 - Last Five Refills

4 • Running Mail4-10 SV60951 Rev. BSelecting the Postage Mode and Running the MailOnce you decide the appropriate mode for running your mail job, you

Strany 125 - Required)

DM1000™ Digital Mailing System Operating GuideSV60951 Rev. B 4-11Mode Selection: Key in PostageUse this mode if you know what the correct amount of po

Strany 126

4 • Running Mail4-12 SV60951 Rev. BMode Selection: Weigh First PieceThis feature is available only on systems that have the optional Weigh-On-The-Wa

Strany 127 - System Set Up

DM1000™ Digital Mailing System Operating GuideSV60951 Rev. B 4-134. Select Differential Weighing. The system prompts you to place the mail on the scal

Strany 128

4 • Running Mail4-14 SV60951 Rev. BMode Selection: Attached ScaleIf the attached scale is particularly sensitive, run this mode with the Auto-scale f

Strany 129 - SV60951 Rev. B 8-11

DM1000™ Digital Mailing System Operating GuideSV60951 Rev. B 4-15Mode Selection: Time and Date StampingTime Date Stamping mode allows you to print th

Strany 130

4 • Running Mail4-16 SV60951 Rev. BSelecting or Deselecting an AccountIf you use Accounting, you must select an account. If you are using Budget Manag

Strany 131 - Description Effective

DM1000™ Digital Mailing System Operating GuideSV60951 Rev. B 4-174. Select the account you want to use:•Press Enter to select the account that most cl

Strany 132

FCC Compliance of ModemThis equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of the IntelliLi

Strany 133 - 9 • Maintaining and Updating

4 • Running Mail4-18 SV60951 Rev. BSelecting the Class, Carrier, Special Services or OptionsEach carrier has its own set of classes and each class has

Strany 134 - Exterior

DM1000™ Digital Mailing System Operating GuideSV60951 Rev. B 4-19Selecting a CountryIf your class requires you to select another country:1. A list of

Strany 135 - Maintenance

4 • Running Mail4-20 SV60951 Rev. BSelecting the Meter Stamp OptionsThe Meter Stamp Options selection allows you to change the elements printed on you

Strany 136 - Solution

DM1000™ Digital Mailing System Operating GuideSV60951 Rev. B 4-21Meter Stamp Options: InscriptionYou can have a variety of inscriptions appear on you

Strany 137 - Printer

4 • Running Mail4-22 SV60951 Rev. BUsing Electronic Confirmation ServicesThe United States Post Office (USPS) provides three types of confirmation ser

Strany 138 - Poor Quality Test Pattern

DM1000™ Digital Mailing System Operating GuideSV60951 Rev. B 4-23Adding Services or Making Changes• If you already have postage on the mail and then d

Strany 139 - Ink Cartridge

4 • Running Mail4-24 SV60951 Rev. B12. Press the Enter key. The “Enter another package?” screen appears. Follow the screen prompts to process more pie

Strany 140

DM1000™ Digital Mailing System Operating GuideSV60951 Rev. B 4-25Editing, Deleting or Sending Confirmation Services RecordsThis procedure tells you ho

Strany 141 - Printhead

4 • Running Mail4-26 SV60951 Rev. Bc. Verify that the services are enabled. The list of services that appears may look like the sample shown at the ri

Strany 142

DM1000™ Digital Mailing System Operating GuideSV60951 Rev. B 4-27• BPOD for SigCon - If this option is on, and Signature Confirmation is selected, the

Strany 144 - Features

4 • Running Mail4-28 SV60951 Rev. B9. Repeat steps 1-8 as necessary.10. Transfer Files:a. Connect the control center to the Pitney Bowes Data Center.b

Strany 145 - 10 • Troubleshooting

DM1000™ Digital Mailing System Operating GuideSV60951 Rev. B 4-295. Enter the USPS tracking barcode number.6. Apply the barcode:a. Apply the 22-digit

Strany 146

4 • Running Mail4-30 SV60951 Rev. BCustomer Reference Number (ERR)The Pitney Bowes solution for Electronic Return Receipt (ERR) may include the option

Strany 147 - Full Warning

DM1000™ Digital Mailing System Operating GuideSV60951 Rev. B 4-316. Apply the barcode:a. Apply the 22-digit barcode label to your mail piece if it is

Strany 148 - Envelope Sealing Problems

4 • Running Mail4-32 SV60951 Rev. BOff-Line Electronic Return Receipt (ERR)Off-line ERR allows you to process Certified Mail™ with Electronic Return R

Strany 149

DM1000™ Digital Mailing System Operating GuideSV60951 Rev. B 4-33Adding Postage or Changing the DateIf you do not have the correct postage or date on

Strany 150 - Envelope Feeding Problems

4 • Running Mail4-34 SV60951 Rev. BChanging the Date1. If you are printing the date correction on an envelope and if the enve-lope is sealed, press th

Strany 151

5 • Mailing System SetupSV60951 Rev. BNavigating Hints... 5-2Overview

Strany 152

5 • Mailing System Setup5-2 SV60951 Rev. BNavigating Hints• The maximum number of options displayed is 5. To view more options, press the down arrow k

Strany 153

DM1000™ Digital Mailing System Operating GuideSV60951 Rev. B 5-3Overview of Mailing System Set UpFollow the other procedures listed here as needed. Fo

Strany 154 - Tape Feeding Problems

Table of ContentsSV60951 Rev. BPitney Bowes Contact Information ListChapter 1 - Read this FirstChapter 2 - Meet the DM Series™ Digital Mailing SystemC

Strany 155

5 • Mailing System Setup5-4 SV60951 Rev. BSetting the Display LanguageDepending on the model of your mailing system, you may be able to set the displa

Strany 156

DM1000™ Digital Mailing System Operating GuideSV60951 Rev. B 5-5Setting the Date and Time of DayIf your mail is picked up at a certain time each day,

Strany 157

5 • Mailing System Setup5-6 SV60951 Rev. BSetting Up a Supervisor PasswordYou can limit access to the following operations by creating a supervisor pa

Strany 158

DM1000™ Digital Mailing System Operating GuideSV60951 Rev. B 5-7Setting Up the Scale and Selecting RatesIf you have a scale on your mailing system, yo

Strany 159 - Weigh-On-The-Way® Problems

5 • Mailing System Setup5-8 SV60951 Rev. BScale/Rates: WOW® Weight LimitYou can set the WOW® weight limit to prevent the system from printing postage

Strany 160 - Printing Problems

DM1000™ Digital Mailing System Operating GuideSV60951 Rev. B 5-9Scale/Rates: Class if New PieceUse this option to set the system to prompt you to sel

Strany 161

5 • Mailing System Setup5-10 SV60951 Rev. BScale/Rates: Destination if New ClassUse this option to set the system to prompt you to select a new desti

Strany 162 - Postage Refill Problems

DM1000™ Digital Mailing System Operating GuideSV60951 Rev. B 5-11Scale/Rates: Smart ClassesThe Smart Class™ capability of the DM Series™ mailing syst

Strany 163 - SV60951 Rev. B 10-19

5 • Mailing System Setup5-12 SV60951 Rev. Bf. The Select Auto Ad/Inscriptions screen appears: • To add an ad, select Ads/Messages. Scroll through the

Strany 164

DM1000™ Digital Mailing System Operating GuideSV60951 Rev. B 5-13d. Select the appropriate class, in this example Priority Mail. The Fees screen appea

Strany 166 - Consumables You Can Order

5 • Mailing System Setup5-14 SV60951 Rev. BModifying a Smart Class™ with an Auto Inscription 1. Press the Menu key. 2. Select Set Up, then press the d

Strany 167 - You Can Order

DM1000™ Digital Mailing System Operating GuideSV60951 Rev. B 5-15Setting Up Postage By Phone® Meter Payment SystemThis section describes how to set up

Strany 168

5 • Mailing System Setup5-16 SV60951 Rev. BPhone/Network Set Up: My Phone #Use this option to enter your local phone number (the number to which your

Strany 169 - 12 • Specifications

DM1000™ Digital Mailing System Operating GuideSV60951 Rev. B 5-17Phone/Network Set Up: Network SettingsThis option allows you to modify individual ph

Strany 170 - Equipment Specifications

5 • Mailing System Setup5-18 SV60951 Rev. BConfiguring High/Low Funds WarningSetting the Low Funds Warning ValueUse this option to set a value at whic

Strany 171 - SV60951 Rev. B 12-3

DM1000™ Digital Mailing System Operating GuideSV60951 Rev. B 5-19Configuring System TimeoutsThis section describes how to set various system timeouts

Strany 172 - Mailing Materials

5 • Mailing System Setup5-20 SV60951 Rev. BTimeouts: Normal Preset TimerThe normal preset timer option allows you to specify how much time you want t

Strany 173 - 3.5 in.

DM1000™ Digital Mailing System Operating GuideSV60951 Rev. B 5-21Defining PresetsYou can define up to 50 sets (0-49) of preset mailing system values,

Strany 174

5 • Mailing System Setup5-22 SV60951 Rev. BDefining Custom Preset ValuesDefining Custom Preset ValuesWhen creating a custom preset, the mailing system

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DM1000™ Digital Mailing System Operating GuideSV60951 Rev. B 5-23Store Advance Date in a Custom Preset This feature may be offered as a standard or op

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Pitney Bowes Contact Information ListSV60951 Rev. BPB Web Sites • For frequently asked questions, go to:http://www.pb.com• To place requests for servi

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5 • Mailing System Setup5-24 SV60951 Rev. BEditing Custom Preset ValuesTo edit an existing custom preset, you define its new values and then over-writ

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DM1000™ Digital Mailing System Operating GuideSV60951 Rev. B 5-25Creating Custom MessagesCustom Messaging enables you to enter text at the Control Cen

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5 • Mailing System Setup5-26 SV60951 Rev. BPostal Rules and GuidanceCreating a Custom Message for the First Time1. Press the Menu key. 2. Select Set U

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DM1000™ Digital Mailing System Operating GuideSV60951 Rev. B 5-27Editing a Custom Message1. Press the Menu key. 2. Select Meter Stamp Options, then se

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5 • Mailing System Setup5-28 SV60951 Rev. BTaking the Meter Out of ServiceCall your Pitney Bowes representative if you need to return the postage mete

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DM1000™ Digital Mailing System Operating GuideSV60951 Rev. B 5-29Configuring the Optional Barcode ScannerIf you have a barcode scanner attached to you

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5 • Mailing System Setup5-30 SV60951 Rev. BSetting the Default Scan TypeIf you are using an accounting system on your mailing system you can set up th

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DM1000™ Digital Mailing System Operating GuideSV60951 Rev. B 5-31Adding Barcode PrefixesIf you are going to scan multiple fields, you will need to cre

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5 • Mailing System Setup5-32 SV60951 Rev. BCombining BarcodesIf you need to combine multiple barcode scans into a single barcode, use this setup optio

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6 • Adding PostageSV60951 Rev. BPostage By Phone® Meter Payment System .......... 6-2Your Postage Meter ......

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